Smart cities and e-government

New developments in Information and Communication Technologies (ICT) have enabled public organizations to innovate in their internal processes and in the services they offer. In that context, these developments have led to the emergence of the e-government and smart city concepts that will alter, and ultimately improve, the functioning of public organizations.



In the recent years, new developments in Information and Communication Technologies (ICT) have enabled numerous organisations to deliver their information and services in new and innovative ways. Regarding governments, these new developments have led to the emergence of the “e-government” concept, referring to the use of ICT by governmental entities, in order to deliver their information and services more optimally to their users (citizens, businesses and other governmental organisations).

In this context, the “Smart Cities” and “Smart Territories” emerge as a broader paradigm that refers to the design of innovative solutions to tackle issues of public interest by including all major stakeholders of the city and territory (government, private sector, NGOs, citizens). These innovative solutions are often gathered into several fields focusing on a specific issue: smart mobility, smart governance, smart living, smart people, smart economy and smart environment.

NADI promotes scientific research in these fields from different perspectives: administrative simplification, security requirements, open data, e-service development, citizen participation, stakeholder ecosystem, human-computer interaction, etc. More than 30 internationally recognised experts from several research centres of NADI are currently joining forces and conducting transversal research involving these disciplines. Current research projects include Wal e-Cities, FLEXPUB and TRAKK Capacity Building.


Key publications

  • Knockaert M., "La réutilisation des informations du secteur public: l'open data et les organismes publics",J.T., 2018, n°6739, pp. 613-621.
  • Gérard L., "Réutilisation des données du secteur public: la transposition de la directive 2013/37/UE par la loi du 4 mai 2016", Auteurs et Media, 2017, n°4, pp. 322-333.
  • Gérard L., "Robotisation des services publics: l'intelligence artificielle peut-elle s'immiscer sans heurt dans nos administration?", in Intelligence artificielle et le droit(dir. A. De Streel et H. Jacquemin), Bruxelles, Larcier, 2017, pp. 413-436. 
  • Vanderose, B., Degrave, E., and Habra, N. (2015). Privacy by Design and Administrative Efficiency in E-Governance: a Case Study. In BIR Workshops(pp. 110-115).
  • Simonofski, A., Asensio, E. S., De Smedt, J., and Snoeck, M. (2018). Hearing the Voice of Citizens in Smart City Design: The CitiVoice Framework. Business & Information Systems Engineering, 1-14
  • Simonofski, A., Ayed, H., Vanderose, B., and Snoeck, M. (2018, January). From Traditional to Agile E-Government Service Development: Starting from Practitioners’ Challenges. In Americas Conference on Information Systems, Boston. Association for Information Systems (AIS).
  • Hermans, J., and Castiaux, A. (2007). Knowledge Creation through University-Industry Collaborative Research Projects. Electronic Journal of Knowledge Management5(1).
  • Lobet-Maris, C., and Terwangne, C. D. (2007). De l’E-gouvernement au gouvernement en réseau: questions pour la recherche en sciences sociales. Terminal tecnologie, l'information, culture & societe, 99-100.



  • Wal-e-cities
  • TRAKK : Capacity Building in creativity and innovation
  • FLEXPUB: A New Generation of flexible public services - the case of geographic informations.


Contact: Anthony Simonofski